Grievance Committee
Learn how the Grievance Committee addresses student concerns with fairness.
Ref no. Date: Date:
Kanak Nand Kishore college of naturoathy and yogic sciences
Issued by: Office of the Principal
Effective Date: 01/07/2026
Document Reference No.: Ref
At Kanak Nand Kishore College of Naturopathy and Yogic Sciences, we are committed to fostering a respectful, transparent, and inclusive academic environment. The Grievance Redressal Cell (GRC) is established as a structured mechanism for resolving complaints, ensuring that grievances are addressed promptly, fairly, and confidentially.
To create a responsive and accountable mechanism for redressal of grievances.
• To ensure all complaints are handled respectfully and confidentially.
• To promote transparency and trust between students, faculty, and administration.
• To adhere to guidelines issued by UGC, NMC (National Medical Commission), and other regulatory bodies.
This Cell addresses grievances related to:
Academic matters (e.g., internal assessment, attendance issues)
• Examination or evaluation disputes
• Laboratory, library, or hospital resource complaints
• Disciplinary actions or unfair treatment
• Harassment or discrimination (excluding sexual harassment, which is handled by the ICC)
• Hostel and campus facility issues
• Administrative or staff misconduct
| Role | Designation | Responsibility |
|---|---|---|
| Chairperson | Dr Shipra | Overall supervision and approval of decisions |
| Convener | Dr Partibha | Coordinates all grievance-related activities |
| Member | Dr Gaurav, Dr Aman, Dr Komal | Academic grievance review, administrative and hostel issues |
| Student Representative | – | Represents student concerns |
| Warden | – | Advises and investigates housing issues |
Tenure: Members serve for a period of 2 years, unless reconstituted earlier.
Grievances may be submitted via:
Online Portal:
• Grievance Box: Located ……
• Email: knkcnys@gmail.com
• In-person: Through the GRC Convener or the Student Affairs Office
Anonymous complaints will be considered if sufficient detail is provided, though resolution may be limited in such cases.
1. Acknowledgement: Complaint is acknowledged within 3 working days.
2. Preliminary Review: Convener checks if the grievance is within the Cell’s purview.
3. Hearing: Involved parties are invited to provide statements.
4. Investigation: Documents and evidence are reviewed.
5. Resolution: Decision is made within 15 working days.
6. Appeal: If unsatisfied, the complainant may appeal to the College Grievance
Appeals Committee (CGAC) within 7 days.
Confidentiality: All complaints are handled with strict confidentiality.
• Natural Justice: Both complainant and respondent have the right to be heard.
• Non-Retaliation: No action will be taken against any complainant acting in good faith.
• Timeliness: The GRC strives to resolve all grievances within 15 working days
• Sexual Harassment: Handled by the Internal Complaints Committee (ICC) under
the POSH Act.
• Ragging: Forwarded to the Anti-Ragging Committee, as per UGC/NMC guidelines.
The GRC shall maintain a confidential record of all complaints and resolutions and submit a biannual report to the Principal for review and necessary action.
Issued By:
Dr. Govinda
Principal
Kanak Nand Kishore college of naturoathy and yogic sciences